How is my bet settled?
When you've placed a bet, whether it's won or lost, the next stage of your bet is for it to be settled. You can always keep a track of your bets via the My Bets section on site, but if you're unsure when it will be settled, or what some of the settlement terms mean, here's a quick guide with everything you need to know:
When can I expect my bet to be settled?
While a specific timescale is not always possible, we always aim to settle bets as quickly as possible, and as soon as the results are available. However, we always ask you to allow up to 24 hours for any bets to be settled. If it is not settled after 24 hours, please do reach out to our Customer Support team for assistance.
What does it mean if my result says 'Pending'?
This means that the result of your bet has not yet been finalised, and we will look to do so as soon as possible.
How can my bets be settled?
There are three different ways your bet can be settled:
- Win - you've won the bet, congratulations!
- Loss - you've lost the bet, hard luck!
- Push - your bet has been refunded as the outcome of the game was a tie.
How are my returns calculated?
In short, your returns are calculated as the odds multiplied by the stake amount. The system will work this all out for you, so you don't need to worry about a thing! However, for more complex bets, they are calculated as follows:
Acca's - these are worked out by multiplying the odds of all bet selections together, then multiplying them by the stake amount.
For example, on a £10 five-fold bet with odds of 2.4, 1.86, 1.91, 1,75, and 2.20, the total odds would be 32.826, which multiplied by £10 gives winnings of £328.26.
Each-way Odds - this involves placing two equal bets. For example, on a win-place each-way bet of £10, a win bet of £10 on odds of 13 would give a potential win of £130, while a place bet of £10 on any placement between 2nd-6th would split the odds to 1 in 5, meaning this would pay out £26.
Each-Way Dead Heats - this is where there are several options tied in the same position, meaning payouts are adjusted and shared out for all those options. For example, on a £10 each way bet in golf, on odds of 13 for a player finishing in 6th place, with four players tied, would have a payout of £6.50.