We understand that it can be quite disheartening when you participate in a promotion and do not receive a reward. There could be a couple of reasons for this. Firstly, it could be because the promo...
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We understand it can be frustrating when you're not having a lucky experience with us. Please rest assured, all of our games and promotions are tested to ensure fairness. In addition, we are consta...
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If you are unable to login, this could be down to a few things. Please take a look at the options below to find out more:
I've forgotten my password, how do I reset it?
You can reset your passwo...
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Your account may have been closed for a number of reasons. In most situations, we will aim to reach out to you as soon as possible to let you know the reason why this has happened, so please check ...
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You can withdraw from your account at any time, provided that you do not have any outstanding verification requests and that your balance is above £10.
Please note that for security reasons, we op...
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We believe that playing for fun and being in a safe environment goes hand in hand and as a safety net, we not only allow you to set a limit on your account, but we also set a limit that you're able...
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