If you're finding yourself wondering about your gambling habits or if Self-Exclusion might be the right step for you, taking a moment for self-reflection can be very helpful.

Self-Exclusion is a tool designed to help you take a break from gambling when you feel you need to. You can learn more about what a Self-Exclusion involves here.

Take a Moment to Reflect: Are These Questions Relevant to You?

Please read through the questions below and answer honestly. Your responses can help you understand your relationship with gambling:

1. Do you stay away from work, college, or school to gamble?
2. Do you gamble to escape from a boring or unhappy life, or to forget worries?
3. When you're gambling and you run out of money, do you feel lost, empty, or in despair, and feel an urgent need to gamble again as soon as possible?
4. Do you gamble until your last penny is gone, even money needed for essential things like bus fare home or a meal?
5. Have you ever lied to cover up the amount of money or time you spend gambling?
6. Have others ever criticised or made comments about your gambling habits?
7. Have you ever lied, stolen, or borrowed money just to gamble or to pay gambling debts?
8. Are you reluctant to spend 'gambling money' on anything else, even necessities?
9. Have you lost interest in your family, friends, or previous hobbies and interests due to gambling?
10. After losing money, do you feel you must try and win back your losses as soon as possible?
11. Do arguments, frustrations, or disappointments make you want to gamble?
12. Do you feel depressed, anxious, or even suicidal because of your gambling?

What Your Answers Might Mean

The more questions you answer 'yes' to, the more likely it is that you may be experiencing harm from gambling, or developing an unhealthy relationship with it. It's important to recognize these signs and consider taking action.

We're Here to Help

If you feel that gambling is becoming a problem, or if you wish to discuss Self-Exclusion or other safer gambling tools available on your account, please reach out to our Customer Support team.

You can contact us via our Live Chat service by clicking the button in the bottom right-hand corner of the screen. Just provide our Virtual Assistant with a brief reason for your contact (e.g., "Safer Gambling" or "Self-Exclusion"), and they'll connect you with an agent as quickly as possible.