Occasionally, we’ll ask our customers to provide information regarding the source of their funds and this is because, as a UK licenced and regulated gambling operator, we have an obligation to check that the funds customers use to play with are legitimate.

When certain limits and thresholds are reached, it may become necessary for customers to provide information to us surrounding their employment and income. This is a licencing requirement of the UK Gambling Commission, therefore all other gambling operators in the UK will at some point be asking you for the same information should your activity reach their internal thresholds.

What information do you need from me?

You'll be asked a few questions around your employment status, occupation (not the name of your employer) and your monthly income. To get started just click the Click Here to Start icon in the bottom right hand corner of your screen.

How will the information be used?                          

All information provided by you will be treated as strictly confidential in line with our Privacy Policy and would not be used for any other purpose than to fulfil our regulatory requirements.

The process is handled securely by our Customer Due Diligence team and the information you provide is only used to help understand how you have been able to fund your gambling with us.

The survey with our chat bot will take less than three minutes to complete and we really appreciate your time!